Delivery Services

Our Click & Collect service is FREE.

Click & Collect is easy way to check the stock, latest price and reserve products at your local Euro Car Parts branch. Click & Collect is available for all products and if in stock at your selected branch, items will be available for immediate collection and held until the end of the next working day. To Reserve your products, simply choose Click & Collect as checkout method and enter your branch. Our system will than check the latest stock at your nearest branches and if items are in stock you can reserve them immediately. Alternatively, if the items are not in stock, our system will offer you a later collection date, if available. Once you submit the form, you will receive e-mail containing your proof of reservation and reference number. Do not forget to bring your confirmation email with you when you visit our branch to collect your order.

Free delivery and Next day delivery services are not available for orders to International countries and some out of area postcodes in the IE. A surcharge of €7.00 may be applied for deliveries to these areas.

A guide to the list of surcharge postcodes can be found here

Due to the size of these parts, we employ specialist delivery service. We offer premium delivery for these parts and it takes one to two working days for your items to get delivered. Unfortunately, there is no free delivery available for large exhaust parts and radiators & other oversized items. Our basket automatically calculates best delivery price and transit time depending upon the delivery postcode. Please note that it may take up to five working days for parts to get delivered to Northern Ireland and offshore islands.

No deliveries will be made on Sundays or Bank/Public Holidays.

Delivery timescales will vary for items which are not marked as in-stock.

Bank/ Public Holidays

No deliveries can be made on Bank/ Public Holidays. Any deliveries scheduled to arrive on a Bank/Public Holiday will be delivered the following working day. In addition, our warehouse is closed on Bank/ Public Holidays so orders placed on a Bank/ Public Holiday will not be dispatched until the following working day.

Stock indication

Here at Euro Car Parts we use a stock indication system on our web site which informs you if we have the selected item in stock or if it is a special order item.

Stock indication status shown on our website is updated every 24hrs and actual stock at our warehouse may vary to that shown on the site (for example, where other orders are received before your order can be processed). Should you order an item where this has occurred we will send you an e-mail advising you of the changed status.

In stock

Products displayed as being 'in stock', means we have good stock levels at our Mail Order Warehouse and are available for immediate despatch in our normal delivery timescales.

Available to order

Parts displayed as being 'Available to Order' are not in stock at Mail Order Warehouse, but are in stock at our National Distribution Centre and are available to order, where this is the case we give an approximate estimated time of despatched to you underneath.

Dispatched in 24Hrs - The product is available from our Central Distribution Centre and the usual estimated time of despatched to you within is 24hrs.

Up to 7 days - The product is normally held within our Central Distribution Centre but is temporarily out of stock. Stock is due in from the supplier and the estimated time of despatched to you is within 7 days.

Up to 14 days - The product is normally held within our warehouse but is temporarily out of stock. Stock is due in from the supplier and the estimated time of despatched to you is within 14 days.

Up to 28 days - The product needs to be specially ordered from our suppliers, which may also be overseas. We will endeavor to get these types of products to you within 28 days.

Out of stock

Products displayed as being 'Out of Stock' are normally held within our National Distribution Centre but are temporarily Out of Stock. Stock is due in from the supplier but we do not have an estimated date of arrival.

Products that are not available at point of order

In some cases you may find that an item you wish to purchase as part of your order is not available. At this point you have two options:

• Place the order on hold until all items are available and deliver your order all at once
• Ship available items at point of order and send the unavailable item(s) separately when it becomes available, however this method may incur separate shipping charges for each item despatched.

More about delivery

If you order products with different status e.g. an item that is in stock and a product with a delivery date of 21 days, then we will deliver all items when we have all of the goods in stock unless otherwise instructed. Should you wish us to ship items to you as they become available we may impose additional shipping charges.

In the unlikely event of your product being lost or damaged in transit, claims must be made in writing. In the case of non-delivery, please wait 10 days in case it has been delayed. Damaged goods must be retained in case we need to arrange for inspection.

Please ensure you are available to sign for your parcel as this will not be left without a signature. If you are not there to receive your delivery, please follow the instructions on the card that will be left to rearrange your delivery.

Once your parcel has been attempted for delivery twice and a third has been unsuccessful a 3rd attempt has been made we reserve the right to levy an additional charge to re-arrange a further delivery. Any additional instructions to the carrier must be agreed by Euro Car Parts.

All delivery costs include VAT at the current rate and are per order, regardless of the number of boxes.

Specialist Products:

Certain products have restrictions or special conditions as to the carriage of them.

Batteries:

Batteries are supplied in specially designed boxes, which carry the relevant legal, and health and safety markings. Please ensure the box is not damaged in any way upon opening the box, as any returns need to be sent back in the original box. If the box is not available, any batteries must be returned in an equivalent box. Euro Car Parts can supply a box at a cost of €5.99